Educational content and user guidance 

Our Creative Studio can help your stores get started quickly by producing quickstart guides and educational movies and make them accessible via Shoppa. 
Please contact sales@shoppa.com to request educational content 
 
Support & Knowledgebase 

If you’ve encountered a problem our support department is happy to help. 

Please register a ticket via email at support@shoppa.com or by submitting it via our support portal at support.shoppa.com. 
 
We also provide a knowledgebase so you can find answers to frequently asked questions and resolve your issue quicker. 

You can find our knowledgebase at kb.shoppa.com  

Enterprise and design education 

If you wish to broaden your knowledge of our products and licenses you can schedule an  education held by our designers. To arrange and schedule such an education, please contact your Shoppa contact or email sales@shoppa.com  

Licensing 
If you have any questions about our licensing, please contact your sales contact or email sales@shoppa.com  

Billing 
If you have any questions regarding billing, please contact finance@shoppa.com