Error: Synchronization needed
Synchronization needed is an error which can occur when a synchronization has failed for several days and Shoppa was unable to continue. Perform these actions to resolve the issue: Close every active Shoppa client Restart the client If the problem persists, delete the database. Learn how to perform a database reset in via the following […]
Reset local database
A database reset removes all Shoppa data such as templates and pictures from your computer. In certain cases this may be necessary due to database corruption or other errors related to data. All Shoppa data except the printer archive is stored in the cloud and will be redownloaded once the database has been deleted. Your […]
Printing errors caused by Microsoft Update
We have recieved reports about a variety of printing issues since the beginning of March. The errors range from the error message ”Printer can’t be accessed” to blank signs in Shoppa and objects or text missing on the printouts as well as not all signs being printed. Microsoft have described the issue as following: After […]
